Travelocity is a foremost supplier of customer-direct travel services
for the free time and business passengers. Travel-related products and
services are advertised and distributed straight to individuals through
Travelocity and its different brand websites, contact centers, and
websites owned by its contractor and allocation partners. Customers of
Travelocity can get information about its offers such as pricing
information about airlines, hotels, cruise lines, car rental companies,
vacation and last-minute travel packages, as well as other
travel-related services at Travelocity.com.
Travelocity BusinessSM offers the incorporated online business travel technology and full-service offering of its GetThere product with the online expertise of Travelocity for business travelers. Travelocity started a service, Travelocity Price and Service Guarantee for travelers who have reserved travel on or after August 25, 2006 on Travelocity.com. If you find a qualifying inferior rate up until the day previous to check in for a prepaid "Good Buy" hotel, then per booking, you will get one $50 Promo Code for a future "Good Buy" hotel or vacation package booking on Travelocity and a repayment of the dissimilarity between the prices you paid through Travelocity and the qualifying inferior rate up to $500 per booking.
If you find a qualifying inferior rate within twenty-four hours of your booking for flights, top secret hotels, vacation packages, non-prepaid hotels, cruises, cars, and activities, you will get one $50 promo code for a future "Good Buy" hotel or vacation package booking on Travelocity and a refund of the difference between the price you paid through Travelocity and the qualifying inferior rate up to $500 per booking for vacation packages.
All bookings are final for top secret hotel bookings but no changes or cancellations are allowed for these kinds of bookings. To take benefits of chosen promotional offers, consumers can choose to obtain e-mails from Travelocity. If you have booked flights, hotels, cars, cruises, vacation packages, and activities on Travelocity, then you can apply the price and service guarantee. For an alike booking as described in these Terms and Conditions, customers will get lower rate as qualifying inferior rate.
Qualifying inferior rates do not contain rates on websites, where the property, carrier, rental Car Company, itinerary, or similar booking information are opaque or anonymous until after buy or where prices are determined by any sort of auction or bidding. Corporate discounts or rates, charter rates, group rates, incentives, meeting rates, rewards program rates, convention rates, consolidator or interline prices are not included in qualifying inferior rate. The qualifying inferior rate must be quoted and reserved in U.S. dollars.
The price and service guarantee is relevant only to the base price, and not tax recovery charges and service fees, of standalone Flight, Car, Hotel, and Cruise bookings. The price and service guarantee for cruises, is relevant only to the price of the cruise such as port charges, which you reserved on Travelocity. The price and service guarantee is relevant only to the price of the car rental booked on Travelocity's main car booking engine for a car booking only.
You need to contact Travelocity by fulfilling and submitting the form in a timely way at http://www.travelocity.com/priceandserviceguaranteeclaim/1,5647,,00.html. The price and service guarantee request must be submitted before the day of check in for qualifying bookings of prepaid "Good Buy" Hotels. The price and service guarantee request must be submitted within 24 hours after completing your booking for qualifying bookings of flights, top secret hotels, non-prepaid hotels, vacation packages, cars, cruises, and activities. The lower rate must be available for booking at the time you contact to be a qualifying inferior rate.
Screenshots or other purported evidence of a lower price will not be accepted by Travelocity. To confirm your claim for standalone Car rental and non-prepaid Hotel bookings, you should also fax a copy of your car or hotel receipt to 877-360-5706. If you do not have access to a fax machine, you can mail a copy of your car or hotel receipt to Travelocity at Travelocity.com LP, Attention: Price and Service Guarantee, 11603 Crosswinds Way, Suite 125, San Antonio TX 78233.
Travelocity confirm your claim upon receipt of claim for qualifying bookings of Flights, Top Secret Hotels, non-prepaid Hotels, Cars, Cruises, and Activities. Travelocity will confirm your claim upon receipt and process all claims after your trip has started for qualifying bookings of prepaid "Good Buy" Hotels and Vacation Packages. You will get a Promo Code within 7-10 days after confirmation of your claim. You will obtain the Promo Code within 7-10 days after all required documentation will be received by Travelocity for bookings of standalone Car rentals and non-prepaid Hotel.
The price difference refund will be received within 30 days after confirmation of your claim. To be eligible for the price and service guarantee for cruise bookings, you have to either pay for the booking in full or pay a deposit. However, there is a limit of five price and service guarantee claims per customer per calendar month, despite the number of accounts used by the customer. The Price and Service Guarantee shall be limited to one $50 Promo Code per confirmed booking.
Travelocity BusinessSM offers the incorporated online business travel technology and full-service offering of its GetThere product with the online expertise of Travelocity for business travelers. Travelocity started a service, Travelocity Price and Service Guarantee for travelers who have reserved travel on or after August 25, 2006 on Travelocity.com. If you find a qualifying inferior rate up until the day previous to check in for a prepaid "Good Buy" hotel, then per booking, you will get one $50 Promo Code for a future "Good Buy" hotel or vacation package booking on Travelocity and a repayment of the dissimilarity between the prices you paid through Travelocity and the qualifying inferior rate up to $500 per booking.
If you find a qualifying inferior rate within twenty-four hours of your booking for flights, top secret hotels, vacation packages, non-prepaid hotels, cruises, cars, and activities, you will get one $50 promo code for a future "Good Buy" hotel or vacation package booking on Travelocity and a refund of the difference between the price you paid through Travelocity and the qualifying inferior rate up to $500 per booking for vacation packages.
All bookings are final for top secret hotel bookings but no changes or cancellations are allowed for these kinds of bookings. To take benefits of chosen promotional offers, consumers can choose to obtain e-mails from Travelocity. If you have booked flights, hotels, cars, cruises, vacation packages, and activities on Travelocity, then you can apply the price and service guarantee. For an alike booking as described in these Terms and Conditions, customers will get lower rate as qualifying inferior rate.
Qualifying inferior rates do not contain rates on websites, where the property, carrier, rental Car Company, itinerary, or similar booking information are opaque or anonymous until after buy or where prices are determined by any sort of auction or bidding. Corporate discounts or rates, charter rates, group rates, incentives, meeting rates, rewards program rates, convention rates, consolidator or interline prices are not included in qualifying inferior rate. The qualifying inferior rate must be quoted and reserved in U.S. dollars.
The price and service guarantee is relevant only to the base price, and not tax recovery charges and service fees, of standalone Flight, Car, Hotel, and Cruise bookings. The price and service guarantee for cruises, is relevant only to the price of the cruise such as port charges, which you reserved on Travelocity. The price and service guarantee is relevant only to the price of the car rental booked on Travelocity's main car booking engine for a car booking only.
You need to contact Travelocity by fulfilling and submitting the form in a timely way at http://www.travelocity.com/priceandserviceguaranteeclaim/1,5647,,00.html. The price and service guarantee request must be submitted before the day of check in for qualifying bookings of prepaid "Good Buy" Hotels. The price and service guarantee request must be submitted within 24 hours after completing your booking for qualifying bookings of flights, top secret hotels, non-prepaid hotels, vacation packages, cars, cruises, and activities. The lower rate must be available for booking at the time you contact to be a qualifying inferior rate.
Screenshots or other purported evidence of a lower price will not be accepted by Travelocity. To confirm your claim for standalone Car rental and non-prepaid Hotel bookings, you should also fax a copy of your car or hotel receipt to 877-360-5706. If you do not have access to a fax machine, you can mail a copy of your car or hotel receipt to Travelocity at Travelocity.com LP, Attention: Price and Service Guarantee, 11603 Crosswinds Way, Suite 125, San Antonio TX 78233.
Travelocity confirm your claim upon receipt of claim for qualifying bookings of Flights, Top Secret Hotels, non-prepaid Hotels, Cars, Cruises, and Activities. Travelocity will confirm your claim upon receipt and process all claims after your trip has started for qualifying bookings of prepaid "Good Buy" Hotels and Vacation Packages. You will get a Promo Code within 7-10 days after confirmation of your claim. You will obtain the Promo Code within 7-10 days after all required documentation will be received by Travelocity for bookings of standalone Car rentals and non-prepaid Hotel.
The price difference refund will be received within 30 days after confirmation of your claim. To be eligible for the price and service guarantee for cruise bookings, you have to either pay for the booking in full or pay a deposit. However, there is a limit of five price and service guarantee claims per customer per calendar month, despite the number of accounts used by the customer. The Price and Service Guarantee shall be limited to one $50 Promo Code per confirmed booking.
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